The moment I stopped selling press and started selling revenue
Two clients. Same results. One renews every month and refers everyone she knows. The other churns the second her contract ends.
After 21 years in PR, Jen has watched the era of reporting on impressions and reach quietly come to an end. In this episode, she breaks down what's actually keeping clients in the door for the agencies with the highest retention rates: moving the conversation from deliverables to outcomes, and tying the press you land to the one thing clients actually care about, their revenue.
➡️ Why two clients with identical results have opposite outcomes (and the frame that gets set before the work even starts)
➡️ How to shift your reporting from deliverables like impressions and reach to real business outcomes like pipeline and branded search
➡️ The AI discoverability reporting opportunity almost no one in PR is using yet
➡️ Why niching down is the lever that unlocks premium pricing and longer client retention
If you're ready to stop competing on price and start selling revenue, this is the conversation that changes how you sell, how you retain, and how you grow.
📌 Links + Resources Mentioned in This Episode:
→ Save Your Spot for Jen's Free Masterclass (June 20th): https://jenerationacademy.com/june
→ Get Your Agency AI Assistant: https://jenerationacademy.com/the-agency-assistant
→ Join The Pitch Lab: https://jenerationacademy.com/the-pitch-lab
→ Subscribe to My Newsletter: https://jenerationacademy.com/
💬 Let's Connect:
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Website: https://jenerationacademy.com/